Why use us?
So what makes us so different from the other solicitors?
Clients at The Roland Partnership benefit from our specialist expertise, the range of knowledge we are able to offer and the friendly, informative, no-nonsense approach of our staff.
You will be able to speak immediately to a fully qualified solicitor who specialises in the type of work your case involves, so you can be confident of the highest level of service around.
We are known throughout the industry for the quality of our work for Serious Injury and Clinical Negligence compensation, and apply the same exacting standards of excellence and client care to all areas of our service.
To ensure you are looked after in the most efficient manner possible, The Roland Partnership aim to ensure that:
- All telephone calls are answered within three rings and return calls are made within the hour.
- All letters are responded to within four working days of receipt.
- All emails are responded to on the same working day as receipt.
- Each new client is contacted within an hour of us being informed of the case.
- All cases are handled by a fully qualified, experienced solicitor.
If you would prefer a male or female solicitor to represent you, The Roland Partnership will happily and easily assist you.
Similarly, should you require a Welsh speaking representative we will try to accommodate you within the firm.
Our clients repeatedly come back to us and refer their own family and friends to The Roland Partnership when they need specialist legal advice.
Use the "Instruct Us" or "Contact Us" forms to talk to us directly about your case and we promise to respond to you within one working day of receipt.
